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Manage Your Mobile Automotive Service Operations With Mobile Pro

Running a mobile automotive service operation means managing more than technicians on the road.

Mobile Pro connects bookings, technicians, vehicles, customer communications and reporting in one platform, giving enterprise automotive service businesses the visibility and control to keep work moving.

Whether you're operating a dedicated mobile fleet or expanding existing workshop services into the field, Mobile Pro helps keep every moving part connected.

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Train onboard teams

Deliver Better Customer Experiences

Keep customers informed from booking through to job completion with connected communications and self-service tools that provide greater visibility into appointments and service progress.

Enhance Workshop Performance

Streamline Mobile Operations

Manage bookings, technician schedules, routes and operational workflows from one platform, helping reduce administration while supporting more efficient service delivery.

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Support Technicians In The Field

Give technicians access to the information they need wherever they're working, helping them manage jobs, update progress and complete work without relying on disconnected systems.

Everything Your Mobile Teams Need To Keep Work Moving

Mobile Pro supports every stage of the mobile service journey.

Pilot and validate

Plan

Dynamic Pricing & Job Scheduling

Automatically schedule jobs based on technician availability, location, workload and skills while helping optimize daily routes.

Enhance Workshop Performance

Deliver

Technician App

Provide technicians with the information they need to manage jobs, update progress and record activity in the field.

Customer Portal

Give customers greater visibility into appointments, job progress and service updates throughout the visit.

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Manage

Parts & Order Management

Support technicians with access to parts information while helping maintain greater visibility into stock used during mobile service delivery.

Reporting & Operational Visibility

Monitor technician activity, job completion, operational performance and mobile service delivery across the wider network.

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Part Of The Wider Avayler Platform

Mobile operations don't exist in isolation. Mobile Pro works alongside the wider Avayler platform, helping organizations connect mobile services with customer communications, reporting, operational workflows and enterprise management.

As your mobile operation grows, your technology remains connected across both field and workshop environments.

From Booking To Completion In One Connected Workflow

Mobile service operations involve far more than dispatching technicians.

By connecting each stage of the journey, Mobile Pro helps reduce manual administration while providing greater operational visibility across every mobile job.

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Built From Real Automotive Operations

Mobile Pro was developed to support the operational realities of enterprise automotive service delivery.

Originally built from real-world experience inside Halfords, it has been designed to help organizations manage technician activity, improve operational visibility and support consistent service delivery across mobile automotive operations.

Today, organizations including TriPro, ATU and MyCar use Avayler technology to help modernize automotive service delivery.

 

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Trusted By Leading Automotive Service Businesses

The customer proof already demonstrates how enterprise automotive organizations are using Avayler to support mobile service delivery and operational transformation.

“At ATU, our aim is to differentiate our business in the automotive repair market. This means finding new ways to service our customers at times and places that suit them, outside of our physical workshops. Avayler Mobile was a perfect fit for this ambition, and we saw synergy with Halfords and Avayler from both a business strategy and technology perspective.”

Lars Heynes
LARS HEYNES

CTO, ATU

"Online tire buying and mobile service delivery is so much more nuanced than just opening the doors and expecting customers to come to you. When your installation process is on wheels, controlling variables requires dedicated software support. One of the key tools, certainly from a mobile point of view, to get to where TireBuyer wants to go, is the Avayler platform."

Mike Welch
MIKE WELCH

CEO, Tirebuyer

“As the trend toward mobile tire installation continues to grow, ATD is looking forward to accelerating access to best-in-class technology for our customers that are interested in entering the mobile tire installation business. We’re excited to partner with Avayler to bring this offering to our tire retailers.”

STUART SCHUETTE
STUART SCHUETTE

President & CEO, ATD

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Is Mobile Pro Right For Your Mobile Service Operation?

Whether you're introducing mobile services for the first time or expanding an existing operation, Mobile Pro helps connect technicians, bookings, customer communications and operational reporting through one platform.

Speak with the Avayler team to discuss your service model, operational requirements and long-term growth plans, and discover whether Mobile Pro is the right fit for your organization.

Find Out More About Avayler

Frequently Asked Questions

What is Avayler Mobile Pro?

Avayler Mobile Pro is an integrated mobile automotive service solution designed to help businesses manage services delivered at the customer's location.

It connects mobile bookings, scheduling, technician workflows, customer communications, parts processes and operational reporting, while integrating with existing business systems to support a more connected mobile service operation.

Who is Mobile Pro designed for?

Mobile Pro is designed for automotive service businesses operating mobile van services or looking to add mobile servicing to their existing operations.

It is particularly suited to larger and enterprise automotive organisations that need to coordinate technicians, bookings and customer experiences while connecting mobile operations with existing systems and processes.

What is the difference between Avayler Mobile and Mobile Pro?

Avayler Mobile supports non-integrated mobile van services, while Mobile Pro is designed for businesses that need their mobile operations to connect with existing systems.

Mobile Pro provides integrated digital capabilities for areas including online booking, dynamic scheduling and pricing, technician workflows, customer communications, parts processes and operational reporting.

How does Mobile Pro schedule mobile service jobs?

Mobile Pro can automatically generate appointment slots based on factors including availability and demand.

Its dynamic scheduling functionality can optimise technician schedules using information such as technician availability, location and skill sets, helping businesses allocate mobile work more efficiently.

Can Mobile Pro support dynamic pricing?

Yes. Mobile Pro can adjust the prices associated with available appointment slots based on factors such as availability and demand.

This allows automotive service businesses to connect appointment availability and pricing decisions while helping optimise the commercial performance of mobile jobs.

How does Mobile Pro support technicians in the field?

The Mobile Pro Technician App gives technicians digital workflows for completing and recording work while they are in the field.

Technicians can follow task-level job workflows, complete inspections, record statuses, add notes and photographs, maintain an audit trail and capture job times. Recorded job information can also help improve future scheduling and booking decisions.

How does Mobile Pro keep customers updated?

Mobile Pro provides customer-facing tools that can give customers greater visibility and control throughout the service journey.

Depending on the implementation, customers can manage appointments, review job and order history, track work in progress, receive alerts when a technician is on the way and accept or decline work requests.

Can Mobile Pro integrate with our existing business systems?

Yes. Integration is one of the key differences between Mobile Pro and Avayler's non-integrated Mobile product.

Mobile Pro is designed to connect with existing systems so information can move more effectively between mobile service operations and the wider technology environment. For example, Avayler states that its Customer Portal can integrate with standard CRM, finance and customer survey systems.