How can specialist retailers get closer to their customers?

Retail has undergone a huge transformation in the past two to three years. The online and e-commerce shift had begun long before Covid-19, as Amazon went from book retailer to the everything store – as long as they could pack it in one of their trademark boxes. Pandemic pressures, subsequent supply chain disruptions and growth in a mass of digital market entrants have only quickened this. 

Read the article here


About The Author

Subscribe to our blog

Find out about the latest articles and nerd out on the regular.